);
}
const ENTITY = 'Labour Tech';
const ENTITY_SHORT = 'Labour Tech';
const ADDRESS = 'Unit 39, Tulsi Heights, Makhmalabad Road, Ramkrushna Nagar, Nashik, Maharashtra 422004';
const OFFICE = '101, First Floor, Ganesha Building, Phase 1, Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057';
const GSTIN = '27GCDPS7749F1Z0';
const PAN = 'GCDPS7749F';
const BILLING_EMAIL = 'accounts@labourtech.in';
const GRIEVANCE_EMAIL = 'support@labourtech.in';
const PHONE = '+91 73979 13806';
const LEGAL = {
terms: {
eyebrow: 'Legal', title: 'Terms of service.', updated: 'August 2026',
sub: 'The agreement between your business and Labour Tech. Read it before you subscribe — subscribing means you accept it.',
sections: [
['Who these terms are between', [`These terms govern use of the Labour Tech platform by ${ENTITY} ("Labour Tech", "we") and the business that registers an account ("you"). The platform is available to businesses only. It is not offered to individuals seeking employment.`, 'By registering, subscribing or using any part of the platform you confirm that you are authorised to bind your business to these terms.']],
['What Labour Tech is', ['Labour Tech is a business-to-business platform and service provider for construction workforce sourcing and statutory record-keeping. We operate two commercial models. The first is a platform subscription, under which verified businesses access the registered labour pool, publish or discover labour requirements and exchange bids. The second is a managed labour retainer, purchased per project site, under which our staff perform sourcing coordination and prepare and maintain the statutory labour records for the workers deployed at that site.', 'In both models we provide software and services. We do not perform construction work, we do not supervise or direct work at site, we do not employ the workers concerned, and we do not disburse wages.']],
['Labour Tech is not the employer', ['This clause is fundamental to the agreement. Workers introduced or made visible through the platform are not employees, agents or contractors of Labour Tech.', 'Where a hiring company engages workers, the engagement is between that company, the appointed labour contractor, and the workers concerned. Responsibility for wages, statutory contributions, working conditions, site safety, insurance, and all obligations under the Contract Labour (Regulation and Abolition) Act 1970, the Code on Wages 2019, the Occupational Safety, Health and Working Conditions Code 2020 and any other applicable labour legislation rests with the engaging parties and not with Labour Tech.', 'Labour Tech does not determine wages, does not supervise work, does not control hours, and holds no principal-employer or contractor status in any engagement arranged through the platform.']],
['Registration and verification', ['You must register with accurate business details, including your GST registration where applicable, and submit the documents we request for verification. Providing false or misleading information is grounds for immediate termination without refund.', 'Verification is a precondition of transacting. We may decline, suspend or withdraw verification at our discretion, including where documents cannot be validated or where a business is the subject of credible complaints.']],
['Subscriptions and payment', ['Access is provided on a paid subscription, priced by business type and quoted to you in writing against your stated requirement. Labour Tech is registered under GSTIN 27GCDPS7749F1Z0. Charges are stated exclusive of GST, which is added at the prevailing rate and shown on your invoice.', 'Subscriptions renew automatically for the same period unless cancelled before the renewal date. Payments are processed by our payment gateway; we do not store card details.', 'Refunds and cancellation are governed by our refund and cancellation policy, which forms part of these terms.']],
['Labour pool access and worker contact data', ['Subscriptions include a monthly allowance of worker contact reveals from the registered labour pool. Allowances are stated in your plan and reset each billing month. Unused reveals do not carry forward.', 'Worker contact details are disclosed to you for the sole purpose of engaging that worker through an appointed contractor for construction work. You must not copy, store beyond your legitimate need, publish, resell, share outside your business, or use worker data for marketing or any purpose other than that engagement.', 'A cooldown may apply, so that the same worker record cannot be revealed again \u2014 to you or to another business \u2014 for a set period after disclosure. This protects workers from repeated unsolicited contact and is applied at our discretion.', 'Every reveal is logged against your account. Bulk extraction, automated collection, sharing credentials, or any attempt to circumvent the reveal allowance or the cooldown is a material breach. We may suspend your account immediately, retain fees already paid, and pursue recovery of losses.']],
['The managed labour retainer', ['A managed labour retainer is purchased for one identified project site and covers the number of deployed workers stated in your accepted quote for that site. Each additional site requires its own retainer. The scope in force is the scope listed in your account and in the order confirmation at the time of purchase.', 'The retainer covers sourcing coordination from the registered labour pool, preparation and monthly maintenance of the statutory registers applicable to the deployed workers, preparation of wage sheets and bank payout files, preparation of contribution and deduction statements, support with returns filing and with registrations and cess returns, capture of attendance and of proof of payment, and a monthly audit pack. Deployment capacity is provided on a seat basis: a seat is a position at the site that may be filled by different workers over time.', 'The retainer does not include supervision of work, direction of workers, guarantee of output or productivity, payment of wages, statutory registration in our own name in respect of your workers, or legal representation. It does not make us a contractor, a manpower supplier, a staffing agency or an employer of record.']],
['Compliance facilitation, not a guarantee', ['This clause is fundamental and is repeated in your order confirmation. Under Indian law statutory obligations in respect of workers rest with the employer and, where applicable, with the principal employer. They cannot be transferred to a service provider by contract. Nothing in these terms transfers, assumes or shares that liability.', 'What we provide is facilitation: preparation of records, preparation of filings, timely reminders, and a documented evidentiary trail. We do not guarantee that your business is or will remain compliant, and we do not indemnify you against any assessment, demand, interest, penalty, prosecution or adverse finding by any authority.', 'Where a filing depends on information, approvals, digital credentials or funds that only you can provide, our obligation is limited to preparing the filing and notifying you within the timelines published in your account. Statutory deposits and payments are made by you, from your own accounts, in your own name.']],
['Wages are paid by you, never by us', ['We do not receive, hold, route or disburse wages, allowances, advances, bonus or statutory contributions in respect of any worker. We prepare wage sheets and bank payout files; you execute payment from your own bank account, directly to the worker.', 'Any instruction, request or arrangement that would route worker wages through Labour Tech is outside the scope of this agreement and will be declined. Our invoices cover our service fee only, and GST is charged on that fee alone.']],
['Seats, replacements and the replacement timeline', ['Deployment is provided on a seat basis up to the seat count in your plan. Where a deployed worker leaves, we will use reasonable endeavours to mobilise a suitable replacement within seventy-two hours of the vacancy being recorded on the platform.', 'The replacement timeline is a service commitment, not a warranty of continuous site headcount, and it is subject to worker availability, seasonal supply conditions, the trade and skill grade required, site conditions and your own onboarding, access and induction requirements. Failure to meet it does not give rise to a claim for project delay or consequential loss; the remedy is the pro-rata fee adjustment described in the refund and cancellation policy.', 'Replacements up to twelve workers in a calendar month are included. Beyond that, replacements are charged at the published add-on rate. Workers are free to accept or decline any deployment, and nothing on the platform restricts a worker\u2019s right to work elsewhere.']],
['Retainer term, billing cycle and renewal', ['Managed retainers are purchased for a minimum term of twelve months and are invoiced quarterly in advance. The first invoice is raised on mobilisation and covers the first quarter together with any one-time onboarding or clean-up fees.', 'Platform subscriptions are billed monthly, or annually where an annual price is offered, and renew automatically unless cancelled before the renewal date. The compliance back-office add-on is billed monthly in arrears on the headcount actually administered in that month, subject to the published minimum.', 'Seat counts may be increased at any time and take effect from the next cycle. Reductions in seat count take effect at the next quarter with thirty days\u2019 written notice and do not reduce the minimum term.']],
['Scope of engagement and no execution work', ['Requests that fall outside the purchased scope \u2014 including site supervision, quality or output responsibility, statutory registration in our name in respect of your workers, disbursement of wages, or acting as your contractor \u2014 are outside this agreement. We will decline them in writing. Any variation of scope is effective only when recorded in writing and priced.']],
['Bids, awards and engagements', ['A bid submitted on the platform is a genuine offer to supply the workforce stated at the rate stated. An award recorded on the platform indicates a hiring company\'s intention to engage that supplier.', 'The commercial contract that follows is between the two businesses. Labour Tech is not a party to it, does not guarantee performance, does not hold funds, and does not act as guarantor for payment, fulfilment, workforce quality or attendance.']],
['Your responsibilities', ['You are responsible for keeping account credentials secure, for the actions of every team member you invite, for the accuracy of what you publish on the platform, and for compliance with all laws applicable to your business — including licensing, wage payment, statutory contributions and site safety.']],
['Content and conduct', ['You must not publish false requirements, misrepresent workforce capacity, impersonate another business, or use the platform to circumvent statutory obligations. We may remove content and suspend accounts that breach this clause.']],
['Availability', ['We aim to keep the platform available but do not guarantee uninterrupted service. Planned maintenance will be notified where practical. We are not liable for losses arising from downtime, and no service credits are offered.']],
['Limitation of liability', ['To the extent permitted by law, Labour Tech is not liable for indirect or consequential loss, loss of profit, loss of contract, project delay, or losses arising from the acts or omissions of any business or worker introduced through the platform.', 'Our total liability for any claim, or for any series of connected claims, is limited to the fees you paid to us in respect of the affected site or account in the three months preceding the claim. We are not liable for statutory penalties, interest or assessments levied on your business, which remain your responsibility as set out in the compliance facilitation clause.']],
['Suspension and termination', ['You may cancel at any time; access continues to the end of the paid period. We may suspend or terminate an account for breach of these terms, for non-payment, or where verification is withdrawn. On termination your access ends and your data is retained or deleted in accordance with the privacy policy.']],
['Changes to these terms', ['We may update these terms. Material changes will be notified in-app or by email at least fourteen days before they take effect. Continuing to use the platform after that date constitutes acceptance.']],
['Governing law and disputes', [`These terms are governed by the laws of India. The courts at Nashik, Maharashtra have exclusive jurisdiction. Before starting proceedings, both parties agree to attempt resolution in good faith through written notice to ${ENTITY}.`]],
],
},
privacy: {
eyebrow: 'Legal', title: 'Privacy policy.', updated: 'August 2026',
sub: 'What personal data the platform handles, why, and the rights of the people it belongs to — including the workers in the labour pool.',
sections: [
['Scope and our role', [`This policy explains how ${ENTITY} handles personal data on the Labour Tech platform, in line with the Digital Personal Data Protection Act 2023.`, 'We act as the data fiduciary for business account data and for worker records held in the labour pool. Where a business receives worker contact details through the platform, that business becomes responsible for how it then handles those details.']],
['Data we collect from businesses', ['Business name, registered address, GST number, PAN, company registration documents, and the name, designation, mobile number and email of authorised contacts. Identity documents of the authorised signatory for verification. Payment records, invoices and transaction references. Platform activity — requirements posted, bids submitted, reveals used, log-in records.']],
['Data we hold about workers', ['Workers register through the Labour Tech worker application. Records may include name, mobile number, trade, skill level, experience, current city, home district, availability, expected day rate, verification status, photograph and payment details.', 'Public pages never display individual worker records. Availability is shown only in aggregate — counts by trade and city. Contact details are disclosed to a subscribed business only through a logged reveal, and only where the worker has given consent.']],
['Consent for worker data', ['Worker contact details are shared with businesses only where the worker has given free, specific, informed and unambiguous consent in the worker application, in a language they understand, having been told which categories of business may receive the details and for what purpose.', 'A worker may withdraw consent at any time. On withdrawal the record is removed from reveal eligibility, and businesses that previously received the details are notified that they must stop using them.']],
['Why we process data', ['To verify that businesses on the platform are genuine. To operate the marketplace — matching requirements to supply, and enabling bids and awards. To disclose worker contacts within a consented, allowance-limited process. To take payment and issue GST invoices. To meet legal and tax obligations. To provide support and to secure the platform.']],
['Legal basis', ['We process personal data on the basis of consent, and where processing is necessary to perform the contract with your business or to comply with a legal obligation.']],
['Who we share data with', ['Our payment gateway, for processing payments. Our hosting and database provider, for storing platform data. Verification services, for validating GST and identity documents. Government authorities where the law requires it.', 'Worker contact details are shared with subscribed businesses only as described above. We do not sell personal data, and we do not share it for advertising.']],
['Storage and security', ['Data is stored on servers located in India. Access is restricted to authorised personnel and logged. Verification documents are held in restricted storage and are never shown on public profiles — only the resulting status is visible.']],
['Retention', ['Business account data is retained while the account is active and for eight years after closure, to meet tax and statutory requirements. Worker records are retained while the worker keeps an active registration, and are deleted within thirty days of a deletion request unless retention is legally required. Reveal logs are retained for three years as a record of disclosure.']],
['Your rights', ['You may request access to the personal data we hold about you, correction of inaccurate data, erasure where retention is no longer required, and a summary of processing. You may withdraw consent, and you may nominate another person to exercise your rights in the event of death or incapacity.', 'Requests are answered within thirty days. Use the contact form or write to our grievance officer.']],
['Grievance officer', [`Grievance Officer: Suyash Aagrawal, Founder, ${ENTITY_SHORT}, ${OFFICE}. Email: ${GRIEVANCE_EMAIL}. Phone: ${PHONE}. We acknowledge complaints within three working days and resolve them within thirty.`]],
['Cookies', ['The website uses cookies necessary for sign-in and to remember your preferences. We do not use advertising or third-party tracking cookies.']],
['Changes', ['We will notify material changes in-app or by email before they take effect, and record the date of the latest revision at the foot of this page.']],
],
},
refunds: {
eyebrow: 'Legal', title: 'Refund & cancellation policy.', updated: 'August 2026',
sub: 'When a subscription can be cancelled, what happens to money already paid, and how refunds reach your account.',
sections: [
['Summary', ['Platform subscriptions can be cancelled at any time and access runs to the end of the period you have paid for. Because access is delivered immediately, subscription fees are generally non-refundable \u2014 with the specific exceptions set out below.', 'Managed labour retainers are different. They are purchased for a minimum term of twelve months, invoiced quarterly in advance, and staffed by our team against that commitment. Retainer fees for a quarter already begun are not refundable, and the cancellation terms below apply instead.']],
['Cancelling a managed retainer', ['A retainer may be cancelled with sixty days\u2019 written notice at any time after the minimum twelve-month term. Notice takes effect at the end of the quarter in which the notice period expires, and no further invoice is raised.', 'Where you cancel during the minimum term, fees for the current quarter remain payable and are not refunded, and the balance of the term becomes payable as an early-exit charge equal to two months of the retainer. This reflects the staff we have hired and the mobilisation we have completed against your commitment.', 'On cancellation we hand over every register, filing acknowledgement, wage sheet and audit pack generated during the engagement, in a portable format, at no charge. Your records are yours.']],
['Retainer service adjustments', ['Where we fail to mobilise a replacement within the published seventy-two-hour timeline and the vacancy remains unfilled through our fault, the retainer for that site is reduced pro-rata for each affected seat-day, credited against the next quarterly invoice. This is the sole remedy for a missed replacement timeline.', 'Where a monthly audit pack is not published within the timeline shown in your account and the delay is our fault, a credit of ten per cent of the monthly retainer for that site is applied to the next invoice.', 'No adjustment is due where the delay arises from information, approvals, credentials, site access or funds that only you can provide.']],
['One-time fees', ['Worker onboarding fees, historical clean-up fees and replacement charges beyond the included allowance are payable for work performed and are not refundable once the work has begun. Where a worker onboarding is charged but the worker is never deployed to your site through our fault, that fee is refunded.']],
['Cancelling a subscription', ['Cancel from your dashboard under billing, or by writing to us. Cancellation takes effect at the end of the current billing period: your access, requirements and reveal allowance continue until that date, and no further charge is taken.', 'Cancelling does not delete your account or your records. You can resubscribe later and your history is intact.']],
['When we do refund', ['Duplicate payment — where the same subscription period has been paid twice, the duplicate is refunded in full.', 'Failed activation — where payment succeeded but your account was not activated within three working days and the fault is ours.', 'Verification declined — where we decline your verification after taking payment, the full amount is refunded.', 'Billing error — where you were charged an amount other than the price applicable to your plan, the difference is refunded.', 'Charge after cancellation — where a renewal is taken after a valid cancellation, the renewal is refunded in full.']],
['When we do not refund', ['Part-used periods where you simply stop using the platform. Reveal allowance you did not consume. Dissatisfaction with bids received, contractors found, or workforce supplied by a third party — the platform provides access, not an outcome. Any assessment, demand, interest or penalty levied on your business by a statutory authority — we provide compliance facilitation and record-keeping, not a compliance guarantee, and such amounts are not grounds for a refund or credit. Retainer fees for a quarter already begun, or for periods in which the service was provided and the records delivered. Accounts suspended or terminated for breach of the terms of service, including misuse of worker contact data.']],
['How to request a refund', ['Write to us through the contact form with your business name, GSTIN, payment reference and the reason. We acknowledge within two working days and decide within seven.']],
['How refunds are paid', ['Approved refunds are returned to the original payment method through our payment gateway. Card and netbanking refunds typically reach the account within five to seven working days; UPI refunds are usually faster. Where GST was charged, the refund includes the GST component and a credit note is issued.']],
['Changing plans', ['Upgrades take effect immediately and are charged pro-rata for the remainder of the period. Downgrades take effect at the next renewal; the difference is not refunded for the current period.']],
['Chargebacks', ['If you dispute a charge with your bank rather than contacting us, access may be suspended while the dispute is investigated. We would rather resolve it directly — write to us first.']],
['Contact', [`Billing queries: use the contact form marked billing, email ${BILLING_EMAIL}, or write to ${ENTITY_SHORT} at ${ADDRESS}. We answer billing correspondence within two working days.`]],
],
},
};
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